Service Level Agreement

for your EA Elektro-Automatik instruments and systems


 

Service Level Agreement

  
Service Plan Details Hot Swap Onsite Support Yearly Maintenance Yearly Wear and Tear Maintenance Calibration
Free in-country shipping X X X X
Priority on bench X X X X
Less than 3 days onsite support X
Calibration with certificate X
Factory calibration with no certificate X X X X
Normal wear and tear X
Normal repair X X X
ATE testing with data X X X X X
Training to ensure protection for both system and personnel X X X X X
Less than 2 hours support when system down X X X

Explore Service and Support Offerings

Commissioning and Training Services
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Extended Warranties
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Calibration Services
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